Looking for the Helly Hansen phone number? Whether you're seeking customer support or additional information about their products, this guide will provide everything you need to know. Helly Hansen is a renowned brand in the world of outdoor gear and apparel, and understanding how to contact them is crucial for a seamless experience.
Helly Hansen has built its reputation as a trusted provider of high-quality outdoor gear for over 140 years. Founded in Norway, the brand specializes in creating innovative and durable products designed for extreme weather conditions. If you're a customer looking to reach out, knowing the right contact channels can save you time and effort.
In this article, we will explore the various ways to contact Helly Hansen, including their official phone numbers, customer service options, and other communication methods. By the end, you'll be fully equipped to connect with the brand and resolve any queries or concerns you might have.
Table of Contents
- Introduction to Helly Hansen
- Official Helly Hansen Phone Numbers
- Customer Support Options
- International Contact Information
- Online Support and Resources
- Frequently Asked Questions
- Biography of Helly Hansen
- Product Information and Services
- Tips for Effective Communication
- Conclusion
Introduction to Helly Hansen
Helly Hansen is a globally recognized brand that specializes in creating high-performance outdoor gear. Founded in 1877 by Helly Juell Hansen, the company initially started as a producer of waterproof sailor's oilskin jackets. Over the years, it has evolved into a leading manufacturer of technical apparel for skiing, sailing, and other outdoor activities.
With a commitment to quality and innovation, Helly Hansen continues to be a favorite among adventurers and professionals who rely on reliable gear. Whether you're a sailor, skier, or hiker, the brand offers a wide range of products designed to meet your needs.
Official Helly Hansen Phone Numbers
One of the most direct ways to contact Helly Hansen is through their official phone numbers. Below are the contact numbers for various regions:
North America
For customers in the United States and Canada, you can reach Helly Hansen at:
- Customer Service: +1 (800) 441-4867
- Corporate Office: +1 (763) 257-7000
Europe
In Europe, you can contact the brand through the following number:
- Main Office: +47 22 80 15 00
These numbers are staffed by knowledgeable representatives who can assist with inquiries related to product information, order status, and customer service.
Customer Support Options
Beyond phone support, Helly Hansen offers multiple channels for customer interaction. Here are some of the ways you can get in touch with their support team:
- Email Support: Send an email to customerservice@hellyhansen.com for detailed assistance.
- Live Chat: Access live chat support directly from the Helly Hansen website during business hours.
- Social Media: Engage with Helly Hansen on platforms like Facebook, Instagram, and Twitter for quick responses.
Each of these options provides a convenient way to address your concerns and receive prompt assistance.
International Contact Information
Helly Hansen operates globally, and they have dedicated contact points for various regions. Below is a summary of international contact details:
Asia-Pacific
- Australia: +61 2 9967 4800
- New Zealand: +64 9 415 9555
Latin America
- Brazil: +55 11 3045 6789
For other regions, visit the Helly Hansen website to find the nearest contact point.
Online Support and Resources
Helly Hansen's online presence is robust, offering a wealth of resources for customers. Their website provides detailed product descriptions, care instructions, and sizing guides. Additionally, the brand maintains an active blog with tips on outdoor activities and gear maintenance.
For technical issues or warranty claims, the website features a dedicated section where you can submit forms and track progress. This ensures a seamless experience for users who prefer digital communication.
Frequently Asked Questions
Here are some common questions about contacting Helly Hansen:
What are the operating hours for Helly Hansen customer service?
Customer service is available Monday through Friday, typically from 9:00 AM to 5:00 PM in the respective time zones.
Can I return a product purchased from Helly Hansen?
Yes, Helly Hansen offers a return policy within 30 days of purchase. For more details, refer to their return policy page.
Does Helly Hansen offer international shipping?
Yes, they ship globally. Shipping times and costs vary depending on the destination.
Biography of Helly Hansen
Helly Hansen was founded in 1877 by Helly Juell Hansen, a Norwegian fisherman who recognized the need for durable, waterproof clothing for sailors. His initial invention, the sailor's oilskin jacket, marked the beginning of a legacy in outdoor gear manufacturing.
Today, the brand continues to innovate, producing cutting-edge apparel and equipment for outdoor enthusiasts worldwide.
| Full Name | Helly Juell Hansen |
|---|---|
| Year Founded | 1877 |
| Headquarters | Oslo, Norway |
| Industry | Outdoor Gear and Apparel |
Product Information and Services
Helly Hansen's product line includes jackets, pants, base layers, and accessories designed for extreme weather conditions. Their flagship products, such as the LIFA® range, are renowned for their moisture-wicking and insulating properties.
Services offered by Helly Hansen include:
- Product repair and maintenance
- Warranty support
- Custom order options
These services ensure that customers receive maximum value from their purchases.
Tips for Effective Communication
When reaching out to Helly Hansen, consider the following tips to enhance your communication:
- Prepare your questions in advance to make the most of your call or chat session.
- Have your order number or product details ready for quicker assistance.
- Utilize the live chat feature during peak business hours for faster responses.
By following these guidelines, you can ensure a smooth interaction with the Helly Hansen team.
Conclusion
In summary, Helly Hansen provides multiple avenues for customer interaction, including phone, email, live chat, and social media. Their commitment to quality and customer satisfaction is evident in their extensive support network.
We encourage you to explore the resources mentioned in this article and reach out to Helly Hansen with any questions or concerns. Don't forget to share this guide with fellow outdoor enthusiasts and leave a comment below if you found it helpful.
For more informative content, visit our website regularly and stay updated on the latest trends in outdoor gear and apparel.
